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Important Disclaimer:
Not all Agents and Distributors are authorized to carry all product lines. Please respond to the factory with your specific application or product needs and we will direct you to the appropriate contact.
 
 
 
 
 
 
Service Contracts:

Service contracts provide timely management of equipment. This is accomplished by advanced notification with a fixed charge.

  1. Basic Contract
    (a) Provides complete preventive maintenance management. Proper maintenance reduces need for emergency visits.
  2. Extended Contract
    (a) Provides emergency visits in addition to preventive maintenance. Parts will be determined by a qualified field service engineer.
  3. Customized Contract
    (a) Provides flexibility in setting up a fixed number of visits based on need.
  4. Phone Support Contract
    (a) Provides troubleshooting support to isolate problems and to determine if on-site visit may be necessary.

If you desire a quote, see Contact Us

 
Request Service
General number: 909-593-3581
Toll Free Number for Sales: 800-326-2328
Toll Free Number for Service: 800-334-3433

Fax numbers:
Sales/Service: 909-392-3207
Customer Service: 909-392-3206
Email: AIT@hs.utc.com
 
Customer Service

  • Hamilton Sundstrand's field service department has more than 100 years of combined field service experience.

  • The global service department provides quick & accurate repair of analytical instruments.

  • Operational & maintenance training is available on site or factory. See News & Events for any scheduled training.

A 24/7 service line is available after business hours and weekends
 
 
 
 

 
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Applied Instrument Technologies (AIT)
Copyright 2006 Hamilton Sundstrand.
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United Technologies Corporation.
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With AIT process instruments, chromatographic and spectroscopy technologies monitor gases, liquids, solids, slurries, and supercritical fluids. AIT is a specialist in the process instrument business. We can help you find the right Near Infrared, FTIR and FTNIR, process gas chromatography (PGC) process analytical technology. AIT's commitment is to design and develop products that provide the highest possible performance with the latest technology. AIT prides itself on it's level of service and technical support. An experienced staff of chemists, software and hardware, engineers support installations worldwide. We offer applications, sample system design, installation, calibration services and remote on-line maintenance to assist our customers. AIT is a leader in process instruments and process analytical technology.