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Not all Agents and Distributors are authorized to carry all product lines. Please respond to the factory with your specific application or product needs and we will direct you to the appropriate contact.
 
 
 
 
 
 
Service Contracts:

Service contracts provide timely management of equipment. This is accomplished by advanced notification with a fixed charge.

  1. Basic Contract
    (a) Provides complete preventive maintenance management. Proper maintenance reduces need for emergency visits.
  2. Extended Contract
    (a) Provides emergency visits in addition to preventive maintenance. Parts will be determined by a qualified field service engineer.
  3. Customized Contract
    (a) Provides flexibility in setting up a fixed number of visits based on need.
  4. Phone Support Contract
    (a) Provides troubleshooting support to isolate problems and to determine if on-site visit may be necessary.

If you desire a quote, see Contact Us

 
Request Service
General number: 909-593-3581
Toll Free Number for Sales: 800-326-2328
Toll Free Number for Service: 800-334-3433

Fax numbers:
Sales/Service: 909-392-3207
Customer Service: 909-392-3206
Email: AIT@hs.utc.com
 
Customer Service

  • Hamilton Sundstrand's field service department has more than 100 years of combined field service experience.

  • The global service department provides quick & accurate repair of analytical instruments.

  • Operational & maintenance training is available on site or factory. See News & Events for any scheduled training.

A 24/7 service line is available after business hours and weekends
 
 
 
 

 
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Process mass spectrometer is just one of the process analyzers that AIT specializes in. Process analytical instruments like process mass spectrometers and Raman analyzers are just some of the worlds best process analytical instruments: from FTIR and FTNIR to Amine Stream Analyzers and Process Gas Chromatography process analyzers from AIT is a commitment they experience everyday. AIT prides itself on its process mass spectrometers, which is its early foundation. But, other process analytical instruments like spectroscopy and chromatography for monitoring gasses, liquids solids slurries and fluids is another specialty aside from AIT’s process mass spectrometers, where they are known for. Contact AIT for process analytical instruments from FTIR, RAMAN, NIR and always ask about our process mass spectrometers.